Shipping and Fulfillment Policy

Thank you for visiting and shopping at WildSage Apparel. Following are the terms and conditions that constitute our Shipping and Fulfillment Policy.

Our products are made especially for you as soon as you place an order, which is why it takes us a bit longer to deliver it to you. Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions!

How long does it take for my order to be processed?

From the time your order is placed and the date when you receive it, there are two processes to consider. 

Fulfillment: Fulfillment time is the time it takes to make your custom-ordered product. Standard fulfillment time is 2-5 business days. Once your order has been fulfilled and left our building you will receive a notification with shipping information if applicable.  Depending on the circumstances and inventory levels, it may take longer than usual. 

Please note: 

• Fulfillment time doesn't include shipping. To get an idea of how long an order will take to reach its destination, combine the estimated fulfillment time with the estimated shipping time.
• Our fulfillment averages don't account for the time an order might be put on hold. Fulfillment for large orders may take longer on average, but it’ll still be fulfilled within 5 business days. 
• Our fulfillment times are an estimate, but not a guarantee.

Shipping: You have several shipping options to choose from - they can range from within 1-8 business days (1-20 for international orders) depending on the courier and level of service you select.

In 2024, over 95% of our orders are being shipped within 5 business days, and more than 75% of our orders are shipped within 3 business days or fewer.

• Our fulfillment averages don't account for the time an order might be put on hold. Fulfillment for large orders may take longer on average, but it’ll still be fulfilled within 5 business days. 
• Our fulfillment times are an estimate, but not a guarantee.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

We currently utilize UPS, USPS, FedEx, DHL for shipping domestically and internationally. Delivery delays can occasionally occur.

International Shipping Policy

Shipping Costs

Shipping costs are subject to factors like deliverability and industry trade organizations. Shipping rates for destinations in mountainous or remote locations will be higher than for destinations that are easier to access. Similarly, shipping rates for countries that take part in specific industry trade organizations, like the EFTA, will also be higher.

Currently, these European countries have separate shipping rates:

• Iceland
• Liechtenstein
• Norway
• Switzerland*

*This list may expand to include other countries over time.